Description
The Support Engineer provides technical support to customers, OEMs, and VARs for Oracle products, including OBIEE, OAS, OBIA, FDI, and OAC. The role involves troubleshooting installation, maintenance, and usage issues; supporting Linux systems, scripting, database and SQL work, WebLogic security, LDAP, and related configurations; and escalating complex problems. It requires 10–12+ years of Linux experience, a bachelor’s degree in a relevant field, strong communication and attention to detail, and a commitment to learning Oracle products.
