Description
The Principal Technician (ICT Systems) will support NATO’s NCIA service operations by configuring and maintaining moderately complex software, monitoring and tuning system software, performing network maintenance and troubleshooting, installing and removing hardware and software, and supporting release and deployment activities. The role provides Level 2 ICT support, 24/7 on-call response, and on-site service-team work, with some travel to other NATO sites. It requires higher vocational training or a secondary qualification plus 3–5 years of relevant experience, strong ICT systems and troubleshooting skills, and a valid National or NATO Secret personal security clearance.
