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Private Cloud Support Specialist (CSP) at HPE

Department: Professional Services & Consulting

Setup
On-site
Location
Sofia, Sofia-City
Type
Full-time
Level
mid
Posted

Description

Hewlett Packard Enterprise is hiring a Private Cloud Support Specialist (CSP) to support global HPE customers in a managed-services environment. The role is hybrid, requiring an average of two days per week at an HPE office, and involves responding to service alerts, resolving customer issues, leading major-incident restoration, handling problem management and root-cause analysis, and maintaining documentation and SLAs. The specialist must have at least four years of relevant enterprise managed-services experience, strong VMware vSphere and server-hardware skills, and experience with Linux, networking, storage, scripting, and cloud management tools.

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