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Problem Manager - Fixed Networking at Ericsson

Department: 82 Service Delivery

Setup
On-site
Location
Noida, Uttar Pradesh
Level
senior
Posted

Description

Ericsson is hiring a Problem Manager – Fixed Network for its Network Operations and Service Assurance organization in Noida, India. The role owns the end-to-end problem-management lifecycle, leads root-cause investigations, coordinates corrective and preventive actions, tracks performance, validates fixes, and drives improvements in network stability, customer experience, and operational efficiency. The position requires expertise in fixed-access technologies such as FTTH, GPON, XGS-PON, DSL, IP, Ethernet, MPLS, routing, and transport networks, along with experience in telecom operations, network engineering, service assurance, incident management, or problem management.

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