Summary from listing
Ericsson is hiring an experienced Problem Manager – Fixed Network for its Network Operations and Service Assurance organization. The role owns the end-to-end problem-management lifecycle, leads root-cause investigations, coordinates corrective and preventive actions, tracks performance, validates fixes, and drives improvements in network stability, customer experience, and operational efficiency. It requires expertise in fixed-access technologies, optical and IP networks, network alarms, and incident histories, along with five to fifteen years of relevant experience in telecom operations, network engineering, service assurance, incident management, or problem management.
