Description
MicroTech is seeking a Problem Support Manager for Customs and Border Protection (CBP) in Springfield, VA. The role involves managing network infrastructure problems, providing workarounds, developing final solutions, and performing trend analysis. Responsibilities include problem identification, investigation, communication with the CBP Problem Manager, and ensuring process implementation. Qualifications include relevant certifications, a bachelor’s degree in a related technical field, and six-plus years of senior-level networking experience.
