Summary from listing
The Process Improvement Analyst will work with business and project teams to identify and improve business processes, develop As Is and To Be operating models, and lead process improvement initiatives. The role covers process analysis, workflow and change management, performance measurement, stakeholder facilitation, training planning, communication, and coordination with technology and solution teams. It requires an advanced diploma or first-degree qualification, 7–10 years of experience, 3–5 years of management experience in this area, and demonstrated proficiency in BPM, change management, and collaborative process improvement.
