Description
Groupama is seeking a Process Expert for its Organization & Projects Department in Rome. The role focuses on cross-functional business process analysis, optimization, end-to-end design, and IT process re-engineering to improve operational efficiency. Responsibilities include process mapping and redesign, transformation support, identifying automation opportunities, defining KPIs, assessing organizational impacts, and promoting process management practices. Candidates should have 5–6 years of relevant experience, strong knowledge of IT service governance and operating models, process improvement methodologies, analytical and stakeholder management skills, with preferred experience in RPA/AI, BPM, process mining, project management, Agile, and organizational transformation.
