Summary from listing
BCD Travel is hiring a full-time Process Manager, Operations Strategy & Optimization to define, enable, and continuously improve operational service delivery. The role partners with Operations, Technology, Product, Implementation, Training, and Leadership teams to identify servicing needs, design scalable processes, recommend improvements, support technology and service-model changes, and drive operational efficiency, consistency, quality, and customer outcomes. Candidates should have corporate travel experience, operations or process-improvement experience, knowledge of GDS Amadeus, and strong analytical, communication, and facilitation skills. The role is remote or hybrid depending on the candidate’s location, with annual gross salaries ranging from 28,000 EUR in Spain to 154,000 PLN in Poland.
