Description
Xerox is hiring a full-time Process Transformation Lead to drive end-to-end process improvement and transformation initiatives across Global Business Services, with a focus on order management operations. The role identifies inefficiencies, designs future-state workflows, implements automation and AI-enabled solutions, manages cross-functional stakeholders, leads change management, and tracks KPIs. It requires Lean Six Sigma Green Belt certification, experience with RPA or Power Platform, and hands-on experience developing or supporting AI-enabled business solutions. The position is based in Cebu City, requires on-site work for the first six months followed by a hybrid arrangement, and follows a Monday-to-Friday mid-shift schedule.
