Description
The Product Analyst will analyze user behavior and product data from technical and business perspectives, support feature testing and product decisions, maintain product documentation, conduct market and competitive research, and help shape product strategies and roadmaps. The role also involves improving customer experience and customer support operations workflows and serving as a liaison among product, engineering, design, support, brokerage, marketing, and external partners. Candidates should have a bachelor’s degree in Engineering, strong data-analysis skills using Jira, Confluence, Tableau, and Google Sheets, basic SQL and Python knowledge, and familiarity with the software development lifecycle.
