Description
Edenred Argentina is hiring a Product & Application Support Analyst in Buenos Aires Province, Argentina. The role ensures operational continuity and service quality for internal and external users by managing production application support, prioritizing and coordinating incidents within SLAs, communicating with key users, monitoring application performance, documenting solutions, and coordinating with infrastructure, development teams, and external providers. The position requires at least two years of IT and product/application support experience, knowledge of incident and problem management, ITSM tools such as Jira, enterprise applications, basic architecture, production environments, and intermediate English. It requires working two days in person at the office.
