The Product Builder at Omilia combines product ownership with direct involvement in delivering features on the Omilia Cloud Platform (OCP). This hybrid role focuses on accelerating the product journey using AI-native tooling, aiming to reduce friction and ensure efficient production of conversational AI. While primarily internal, the role also involves representing the product to enterprise customers and stakeholders during necessary escalations.
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conversational AI
Omilia is an enterprise conversational AI company that builds self-learning virtual agents for contact centers. Founded in 2002, Omilia powers 1 billion+ conversations in 30 languages for Fortune 200 enterprises across banking, insurance, healthcare, and utilities.
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