Description
The Product Complaint Analyst I will support Boston Scientific’s Costa Rica Electrophysiology Complaint Management Center by processing product complaints, evaluating regulatory compliance and reportability, preparing Medical Device Reports and other regulatory submissions, responding to customer inquiries, collaborating with cross-functional teams, and contributing to post-market quality and continuous improvement. The role requires a bachelor’s or licentiate’s degree in a relevant engineering or health field, 0–2 years of similar experience, and an English level of 80%–90%; internal candidates must have at least one year in the current position, a successful or above performance evaluation, and no disciplinary actions in the last six months. The position is hybrid, combining working from home and onsite work.
