Description
The Product Analyst will analyze user behavior and product data from technical and business perspectives, support feature testing and product decisions, maintain documentation, conduct market and competitive research, and help shape product strategies and roadmaps. The role also involves improving customer experience and customer support operations workflows and collaborating with engineering, design, support, brokerage, and marketing teams. Candidates should have a bachelor’s degree in Engineering, strong data-analysis skills, familiarity with Jira, Confluence, Tableau, and Google Sheets, and basic knowledge of SQL and Python.
