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Product Support at Laravel

Setup
Remote - Canada
Type
Full-time, Contract
Posted

Description

Laravel is looking for an experienced Product Support Agent to join their Customer Success and Support team. This role involves acting as the first point of contact for users, providing efficient resolutions to inquiries, and ensuring a seamless experience with Laravel's ecosystem. The ideal candidate will have at least 2 years of experience in customer support, possess strong verbal and written communication skills, and demonstrate a customer-first mindset. Technical expertise in PHP, Laravel framework, and related technologies is essential.

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