Summary from listing
Lam is hiring a Regional Product Support Engineer to provide technical support to field engineers, technicians, and customers in the Boise, Idaho region. The role diagnoses and troubleshoots complex electro-mechanical equipment, computer systems, software, and networked or wireless systems; escalates unresolved issues; analyzes installed-base performance; coordinates customer and internal stakeholders; and mentors field and account engineers. Candidates need at least five years of related experience with a bachelor’s degree, or three years with a master’s degree, or a PhD without experience. The position follows a flexible onsite work arrangement and requires domestic and international travel of approximately 40%.
