Summary from listing
Lam is hiring a Regional Product Support Engineer in Austin, Texas, to provide technical support for complex electro-mechanical robotics equipment and software. The role handles escalations, root-cause analysis, troubleshooting, customer and field-engineer support, installed-base performance analysis, project management, and technical mentoring. It requires at least five years of related experience or an equivalent education/experience combination, electrical and mechanical schematic interpretation, remote and on-site escalation support, clean-room work, flexible shifts, and 40% domestic and international travel. The position follows a flexible onsite work arrangement.
