Summary from listing
Lam is hiring a Regional Product Support Engineer to provide technical support to field engineers, technicians, and product support personnel across a region. The role involves diagnosing and troubleshooting complex electro-mechanical equipment, computer systems, software, and networked or wireless systems; providing remote and on-site escalation support; coordinating technical tasks; mentoring field and account engineers; and conducting training. Candidates need a PhD with at least three years of relevant experience, an MS or engineering degree with at least six years, or a BS with at least eight years, along with the ability to work in clean-room environments and travel domestically and internationally. The role may follow an on-site flex or virtual flex hybrid arrangement.
