Description
Lam is hiring a Regional Product Support Engineer to provide technical support to field engineers, technicians, and product support personnel for complex electro-mechanical equipment, computer systems, software, and networked or wireless systems. The role involves diagnosing and troubleshooting problems, coordinating technical tasks, providing remote and on-site escalation support, mentoring field and account engineers, and conducting training. Candidates need a PhD with at least three years of relevant experience, an MS or engineering degree with at least six years, or a BS with at least eight years, along with the ability to work in clean-room environments and travel domestically and internationally. The role may follow an on-site flex or virtual flex hybrid arrangement.
