Summary from listing
Lam is hiring a Regional Product Support Engineer to provide technical support to customers and users for complex electro-mechanical equipment, computer systems, software, and networked or wireless systems. The role involves diagnosing and troubleshooting issues, coordinating remote and on-site escalations, developing root-cause analysis plans, mentoring field and account engineers, and participating in worldwide technical knowledge sharing. Candidates need extensive related experience and a bachelor’s, master’s, or PhD degree, along with the ability to work in cleanrooms, flexible shifts, on-call duties, and domestic and international travel. The role may be performed under an on-site flex or virtual flex hybrid arrangement.
