Description
The Product Support Engineer provides technical product support for Generac’s C&I products, including root-cause analysis, defect triage, corrective actions, configuration and BOM management, engineering change notices, and lifecycle support. The role partners with Operations, Quality, Supply Chain, Product Development, and other engineering functions to improve manufacturing throughput, first-pass yield, warranty performance, and design reliability. It requires a bachelor’s degree in engineering or a related field and five years of engineering experience, with SAP or equivalent PLM/ERP proficiency and structured problem-solving skills.
