Description
Philips is hiring a Product Support Engineer to provide Level 3 technical support for the XDS, Guardian (IGS), and PIC iX portfolios. The role troubleshoots complex systems, supports product lifecycle and reliability initiatives, develops service processes and training, and escalates issues to customers and internal stakeholders. It is an office-based role requiring at least two years of relevant technical experience, biomedical or hospital IT knowledge, and strong networking, database, server, troubleshooting, and communication skills. The position is based in Cambridge, Massachusetts, with in-person work at least three days per week, and offers a base salary of $114,000 to $182,000.
