Product Support Engineer - Customer Support at careers.spectrocloud.com

Department: Product

Setup: Hybrid
Location: Bengaluru, Karnataka
Type: Full-time
Level: mid
Posted: Sep 18, 2026

Description

Spectro Cloud is hiring an IT Support Engineer to support customer-facing technical support, complex troubleshooting, root-cause analysis, escalation, documentation, and customer advocacy. The role also involves employee onboarding, hardware management, SaaS portfolio administration, and maintaining the organization’s security posture. Candidates should have approximately five years of IT experience, technical-user support experience, strong troubleshooting skills, and hands-on experience with Linux, containers, Kubernetes, shell scripting, and related cloud and CI/CD technologies.

Required Skills

Linux
Containers
Kubernetes
Shell scripting
kubectl
VMware
Git
Terraform
Helm
Argo
Jenkins

Additional Information

Required Previous Experiences: Approximately 5 years of overall IT experience
Prior experience providing support to technical end-users
Preferred Qualifications: BS in Computer Science, Information Technology, or similar experience
Certified Kubernetes Administrator (CKA)
Experience with Kubernetes ecosystem products
Experience with single sign-on and role-based access controls
Translation Company Name: Spectro Cloud

About careers.spectrocloud.com

careers.spectrocloud.com

Enterprise Kubernetes managementSan Jose, CA

Spectro Cloud delivers simplicity and control to organizations running Kubernetes at any scale. Its Palette platform helps businesses deploy, manage, and scale Kubernetes clusters from edge to data center to cloud, while maintaining the freedom to build their perfect stack. The company describes its customers as organizations and businesses, and says it is trusted by leading organizations worldwide. The career site lists 26 jobs, including roles in engineering, sales, IT, product, marketing, and finance.

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