Description
Dexcom Corporation, a global leader in continuous glucose monitoring (CGM), seeks a Product Support Representative. This role involves directly assisting patients and healthcare providers with technical issues related to Dexcom products, including mobile apps, cloud software, and hardware. Responsibilities include responding to inquiries via various channels, coordinating with advocacy teams, documenting patient information, and ensuring compliance with quality standards. The ideal candidate will possess strong communication, customer service, and problem-solving skills, along with proficiency in operating systems, mobile platforms, and cloud-based systems.
