Summary from listing
The Product Support Engineer will provide technical support and training for ASSA ABLOY entrance-system products, including phone, online, and documentation support; customer and technician training; installation and testing; product feedback; audits; and collaboration with R&D, Quality, and Parts. The role is based in the Monroe, North Carolina corporate offices, requires travel to the United States and Canada, and involves remote work without direct supervision. Candidates need significant service and technical experience, product knowledge of major door-manufacturer brands, analytical and communication skills, and AAADM certification.
