Summary from listing
J. J. Keller is hiring a Technical Support Specialist for its Technology Solutions team to provide phone, email, and chat support for cloud-based applications and hardware solutions. The role involves troubleshooting, documenting interactions, escalating issues, and assisting internal teams. Candidates need a high school diploma or GED, at least one year of customer service experience, technical aptitude, and strong communication and problem-solving skills. The position includes one month of on-site training in Neenah, Wisconsin, followed by a Monday–Friday schedule that can be performed 100% remotely from a home office near Neenah.
