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Product Support Specialist at Jitter

Department: Customer Experience

Language

Compensation

€55,000 – €70,000/yr

Setup
On-site
Location
Paris, Île-de-France
Type
Full-time
Level
mid
Posted

Description

Jitter is hiring a Product Support Specialist to help users of its motion-design tool achieve their creative goals. The role involves mastering Jitter’s features and workflows, addressing customer issues and bugs, gathering product feedback, scaling support operations, developing help resources, and mentoring future support team members. It is based in Paris in person, with remote work in Europe or relocation packages available, and requires at least three years of relevant product support, customer experience, or SaaS experience.

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