Product Technical Support Junior Associate Consultant (Intern) at Mercedes-Benz U.S. International, Inc.

Location: Jacksonville, Florida
Type: Internship
Level: intern
Added to Metaintro: Aug 14, 2026

Description

Mercedes-Benz USA is seeking a Product Technical Services Junior Associate Consultant (JAC) intern embedded in its Product Technical Support team. The role supports engineers by identifying and resolving vehicle issues, performing component teardowns and root cause analysis, interfacing with MBUSA business units, preparing new fleet vehicles for delivery, and maintaining test and buyback fleets. It is designed for current bachelor's or master's students or recent graduates, with availability from September 2026 to February 2026 and a maximum of 28 hours per week.

Required Skills

Issue resolution
Root cause analysis
Vehicle inspection
Fleet management
Microsoft Office
Power BI
Data management
Technical writing
Automotive diagnostics

Additional Information

Minimum Education: Currently enrolled in a bachelor's or master's program, or graduated no more than 12 months before the internship start date.
Required Previous Experiences: Automotive dealership experience
Preferred Qualifications: Working proficiency with Microsoft Office, including Word, Excel, and PowerPoint
Power BI dashboard construction and editing
Database and data management, reporting, and interpretation
Strong oral and written technical communication
Automotive-based diagnostics experience
Translation Company Name: Mercedes-Benz