Description
JPMorgan Chase is hiring a Production Support Engineer/Application Support Analyst to support critical applications and operational dashboards from an onsite five-day-per-week basis in Jersey City, New Jersey. The role involves monitoring application health and system availability, troubleshooting and debugging issues using logs, SQL, and root-cause techniques, managing batch processing, triaging and resolving incidents, coordinating with development, infrastructure, database, and business teams, and maintaining runbooks, SOPs, and post-incident documentation. Required qualifications include production or application support experience, Java, SQL/PL-SQL, debugging and log analysis, incident management, batch job monitoring, root cause analysis, and service and dashboard monitoring.
