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Production Support Engineer at NI

Location
South Africa
Type
Full-time
Level
not_specified
Posted

Description

Network International is hiring a Production Support Engineer to maintain stable and reliable production services, including gateway and aggregation transaction processing, backoffice and admin portals, reporting and markoff resources, and month-end financial services. The role involves service diagnostics, trend analysis, third-level incident investigation, debugging, solution development, ticketing, escalation, and proactive analysis of systems and applications. Candidates should have experience in production support, technical or data analysis, software development, debugging, log and database analysis, Jira, monitoring, and incident resolution, with knowledge of DevOps, payment or banking systems, and the ability to work after hours.

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