Summary from listing
Seeking experienced L3 Production Support Engineers to provide advanced support for Java-based applications and enterprise platforms, troubleshoot and fix complex production incidents, perform root cause analysis, and collaborate with development teams on improvements and new functionality. The role is remote, preferred for candidates in Guadalajara or Mexico City, requires 3+ years of L3 production support experience, 6–9 years of overall software development experience, a bachelor’s degree, advanced English, and skills in Core Java, SQL, Splunk, Git, ServiceNow, and AWS preferred. Benefits include premium benefits and insurance.
