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Production Support Engineer (Salesforce) at SAP

Language

Compensation

$79,000 – $101,000/yr

Location
Toronto, Ontario
Level
senior
Posted

Summary from listing

Capgemini is hiring an L2/L3 Application Support Engineer to provide production support for a portfolio of Client Technology and Global Investment Banking applications, including Salesforce, Dealogic, and Capital IQ. The role manages incidents, problems, and changes; coordinates releases and bug fixes; improves reliability through monitoring and automation; supports capacity planning and disaster recovery; and participates in on-call and weekend release rotations. The position requires 7 to 12 years of application or production support experience, enterprise application support, scripting and automation, systems and database knowledge, ITIL processes, monitoring and scheduling tools, DevOps and cloud exposure, and a bachelor's degree in computer science or equivalent. The base compensation range is 79,000 to 101,000.

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