Description
SET – Software Engineering GmbH is hiring a Professional Coordinator Customer Service in Nuremberg to handle incoming customer requests, coordinate online appointments, analyze technical incidents, and administer client and server environments and Microsoft-based system landscapes. The role also supports Microsoft 365, Exchange Online, and Office applications, contributes to IT service-process optimization, and requires IT training, several years of IT support or service-desk experience, and knowledge of Azure, Intune, and Entra. The position offers continuing education, a working-time account, core time arrangements, home office or hybrid work, and performance-based compensation with overtime bonuses.
