Description
NetApp is hiring a Senior Professional Services Engineer for a global 24x7 Storage Operations team supporting Platform and Managed Services customers. The role provides Level 3 support, including incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades. It requires extensive NetApp storage administration and deployment experience, knowledge of storage protocols and cloud and hybrid solutions, and the ability to lead delivery teams, support customer training, and apply ITIL and cloud industry knowledge. Fluency in Spanish and English and a bachelor’s degree or equivalent education and experience are required.
