Description
Polymarket is hiring a Customer Experience Policy and Governance Manager to build and govern tiered service models and customer-facing policies for a regulated financial platform. The role owns eligibility criteria, entitlements, routing logic, policy documentation, Legal and Compliance review cycles, agent audits, program roadmaps, regulatory adaptation, and outcome measurement. It requires at least six years of CX strategy, policy, or program management experience, cross-functional regulatory experience, and strong program management skills; trading, brokerage, or wealth management experience is preferred. The position offers a base salary of $200,000 to $250,000 plus equity and benefits.
