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Program Director at Cresta

Department: Customer Success

Setup
Remote
Type
Full-time
Level
lead/mgmt
Posted

Description

Cresta is hiring a Program Director, Strategic Accounts to lead end-to-end AI transformation programs for its largest enterprise customers with more than $5M in annual recurring revenue. The role serves as an executive sponsor and trusted advisor to C-level stakeholders, manages implementation, solution architecture, conversation design, and customer engineering teams, and partners with Sales, Customer Success, Product, and Engineering to drive adoption, expansion, and long-term customer growth. The position requires 12+ years of enterprise customer delivery, professional services, or program management experience, along with experience leading large-scale software deployments and managing implementation teams. Benefits include medical, dental, and vision coverage, flexible PTO, paid parental leave, retirement savings, remote work support, wellness stipends, and commuter benefits for onsite employees.

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