Description
The Program Management Support Manager oversees assigned healthcare client accounts and operational performance, translating client requirements into production activities and managing 7–10 Team Leaders. The role covers shift and clinical management, quality and compliance, data analysis, operational reporting, disciplinary reviews, staff development, scheduling, and contingency planning. It requires a college degree in Nursing Management, Marketing, Psychology, or Life Science, five years of customer service experience, and four years of managerial experience. The position is work-at-home in the United States.
