Description
Amazon is hiring a Program Manager to own the global escalation architecture for external supply-chain loss events across Amazon Freight, Ship with Amazon, and WePay. The role governs routing logic, reduces false positives, automates case notifications, manages camera access and triage-team training, standardizes law-enforcement engagement processes, and aligns investigation standards across AMER, EU, and India. The position requires at least five years of program or project management experience, data-driven improvement experience, end-to-end delivery experience, and knowledge of general AI tools. It is available in multiple United States locations with base salaries ranging from $104,100 to $185,000 annually.
