Program Manager at ADCI - Karnataka

Department: operations

Compensation

$81,600 – $142,800/yr

Setup: On-site
Location: New York, New York
Type: Full-time
Level: mid
Posted: Jul 20, 2026

Description

Amazon's Worldwide Delivery Service Partner organization is hiring a Program Manager to own payroll programs and vendor management across the Americas. The role manages DSP payroll vendors, monitors SLAs and vendor performance, analyzes operational data, improves processes, maintains program dashboards, and prepares business reviews. It requires program or project management, process improvement, vendor management, payroll systems, and cross-functional experience, with approximately 10–20% travel. The position is based in New York, New York, with a base salary of 81,600–142,800 USD annually.

Required Skills

Program management
Vendor management
Process improvement
Data analysis
Excel
SQL
SLA governance
Stakeholder management

Additional Information

Required Previous Experiences: 3+ years of program or project management experience
3+ years defining and implementing process improvement initiatives using data and metrics
3+ years of vendor management experience
3+ years of experience with payroll systems, payroll operations, or workforce management platforms
Experience managing vendor relationships, SLA governance, performance management, and contract compliance
Preferred Qualifications: 3+ years of end-to-end delivery and senior leadership communication experience
3+ years of process improvement experience
Stakeholder management experience
Process, project management, and scheduling experience
HR shared services, IT services, operations, or compliance experience
Spanish or Portuguese proficiency