Program Manager at BTI

Location: Upper Marlboro, Maryland
Level: lead/mgmt
Posted: Sep 21, 2026

Description

The Program Manager provides overall leadership, management, and supervisory oversight for contractor personnel supporting the U.S. Citizenship and Immigration Services, Office of Security and Integrity, Personnel Security Division. The role serves as the primary contractor–government liaison, manages contract performance, staffing, quality, compliance, risk mitigation, and program reporting, and supervises personnel across multiple CONUS locations.

Required Skills

Program management
Contract management
Staffing management
Quality assurance
Risk mitigation
FAR compliance

Additional Information

Minimum Education: Bachelor's degree in Program or Project Management, Business Administration, Public Administration, Information Systems, Engineering, Finance/Accounting, or a related discipline
Required Previous Experiences: At least three years of management experience within the last ten years
Experience supervising 25 or more employees supporting a federal project or contract
Experience managing operations across multiple CONUS locations
Experience planning, organizing, directing, supervising, and controlling program functions
Experience managing contract performance, staffing, quality assurance, and customer satisfaction
Experience serving as the primary liaison between contractor personnel and Government customers
Preferred Qualifications: Experience supporting USCIS, DHS, or other federal civilian agencies
Experience managing personnel security, background investigations, adjudication, or security operations contracts
Knowledge of federal contract management, performance metrics, and quality assurance processes
Experience developing program reports, performance dashboards, staffing plans, and risk mitigation strategies
Familiarity with federal acquisition regulations and government contract administration