Description
Airbnb is hiring a Program Manager in Community Support to lead large-scale, cross-functional and cross-platform programs that advance the Community Support organization’s strategic goals. The role manages complex initiatives from scoping and planning through execution and launch, coordinates with executive leadership and teams across marketing, product, engineering, policy, communications, and other functions, and delivers measurable outcomes. It requires a bachelor’s degree or equivalent experience, preferably in a related field, and at least eight years of customer service experience, including managing complex cross-functional projects. The position is US-remote eligible, may include occasional office or offsite work, and pays $156,000–$193,000 USD annually.
