Description
Stripe is hiring a Program Manager for its Customer Advocacy and Programs team within Customer Success. The role leads high-priority, cross-functional initiatives from problem definition through execution, launch, adoption, and measurement, translating ambiguous customer and business needs into actionable plans and measurable outcomes. The manager will partner with Customer Success, Sales, Product, Support, Operations, Data, and other functions, synthesize qualitative and quantitative insights, manage stakeholders and risks, and communicate recommendations to frontline teams and senior leaders. The role requires at least five years of relevant experience, strong problem-solving and stakeholder-management skills, adaptability, and comfort with AI tools.
