Skip to main content

Program Manager Customer Service at KNAPP

Setup
Hybrid
Location
Kennesaw, Georgia
Type
Full-time
Level
senior
Posted

Description

KNAPP is hiring a Program Manager to support the delivery of existing services and customer-service projects for a key account. The role coordinates program activities across internal teams and external stakeholders, manages milestones, deliverables, risks, documentation, approvals, reporting, and service-lifecycle handoffs, and supports customer communications and quality compliance. Candidates need at least five years of experience in project or program management, service delivery, operations, or a similar role, along with strong communication, stakeholder, English, and organizational skills. The position is based in Kennesaw, Georgia, with two remote days per week when in the office, up to 30–40% travel, and health, dental, vision, and other benefits.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation