Description
Toast is hiring a Program Manager, Facilities & Workplace Operations (AMER) to serve as the strategic product owner for its Americas workplace experience program. The role oversees outsourced facilities and workplace vendors, establishes SLAs and KPIs, builds standardized SOPs, manages regional workplace initiatives and budgets, partners with internal teams on culture and community initiatives, and deploys workplace technology and analytics. It is a hybrid role requiring three days in the New York City office and requires at least three years of progressive experience in facilities management, workplace experience, or corporate real estate operations.
