Program Manager, GSF Last Mile Program at ADCI - Karnataka

Department: fulfillment-and-operations

Setup: On-site
Location: Bengaluru, Karnataka
Type: Full-time
Level: mid
Posted: Aug 31, 2026

Description

Amazon is hiring a Program Manager for its GSF Last Mile team to lead operational process-improvement projects across Amazon Now, Sub Same Day, and Amazon Fresh business lines. The role focuses on quality, cost, and delivery performance; reducing upstream and out-of-route defects; implementing new product initiatives; driving cost-saving and automation projects; and establishing metrics and improvement milestones. The position requires at least three years of program or project management, cross-functional, and process-improvement experience, along with a bachelor's degree and advanced Excel and SQL knowledge.

Required Skills

Process improvement
Data analysis
Excel
SQL
Stakeholder management
Process automation

Additional Information

Minimum Education: Bachelor's degree
Required Previous Experiences: 3+ years of program or project management experience
3+ years of cross-functional experience with technology and non-technology teams
3+ years of defining and implementing process improvement initiatives using data and metrics
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications: 3+ years of end-to-end delivery and senior leadership communication experience
3+ years of process improvement experience
Stakeholder management experience across varied organizational levels
Experience building processes, project management, and schedules
Translation Company Name: ASSPL - Karnataka