Description
The Manager – I, VRET Disputes Management will lead Amazon’s vendor dispute management for sellers, handling thousands of monthly cases. The role validates vendor claims, maintains SLA and audit performance, coordinates with FinOps and TSP, manages a team of six associates, analyzes dispute data, and builds dashboards and process improvements to reduce reopen rates and improve accuracy. It requires employee and performance management experience, a bachelor’s degree or equivalent or two years of Amazon experience, and advanced Microsoft Excel skills.
