Description
Coupang Eats is hiring a full-time Program Manager to lead customer-experience innovation across merchant, customer, and delivery-partner operations. The role uses SQL and data analytics to identify root causes, validate hypotheses, and execute product, operational, account-management, and policy improvements; it also requires stakeholder collaboration, impact measurement, and continuous optimization. Candidates need at least five years of experience in program management, business analysis, strategy, operations, or a related field, along with senior SQL capability and experience combining quantitative and qualitative insights.
