Description
The Program Manager will lead internal business projects and programs involving departmental and cross-functional subject matter experts, delivering products from design through completion and supporting new vendor implementation. Responsibilities include planning and directing schedules and budgets, monitoring progress and post-implementation performance, overseeing external vendors, assigning and directing systems analysis and program staff, supporting governance and portfolio management, coordinating stakeholder meetings, and creating requirements, test, training, and reporting documentation. The role requires at least four years of program or project management experience, operational process improvement experience, managed care experience, Microsoft Project and Visio experience, and strong presentation and communication skills.
