Program Representative at Worcester Housing Authority

The Program Representative administers federal and state housing vouchers and performs clerical and administrative duties for the housing authority, including annual recertifications, interim changes, Requests for Tenancy Approval, new lease-ups, voucher issuance, and moving-package preparation. The role provides customer service to participants, landlords, coworkers, and community partners, assists with special programs, and may require occasional work outside normal business hours. It is a full-time, fully benefitted, onsite position in Worcester, Massachusetts, requiring a high school diploma or equivalent, at least two years of clerical or administrative experience, strong computer and customer-service skills, and the ability to work in a busy office environment.